TRUCK MANDI

Privacy Policy

Last updated: June 2025

At Truck Mandi (truckmandi.online), your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our platform.

1. Information We Collect

We collect the following types of information:

• Personal Information: Name, phone number, WhatsApp number, and location.
• Vehicle Information: Details of vehicles you list for sale including make, model, year, price, and photos.
• Usage Data: How you interact with our website and WhatsApp chatbot.
• Payment Information: UPI transaction IDs for verification fee payments (we do not store card/bank details).

2. How We Use Your Information

• To connect buyers and sellers on our platform.
• To verify listings and prevent fraud.
• To send you updates, listings, and relevant offers via WhatsApp.
• To improve our platform and user experience.
• To comply with legal obligations.

3. WhatsApp Data

Our platform operates primarily through WhatsApp Business API. By interacting with our WhatsApp chatbot, you agree that your messages and shared information may be processed to provide our services. We comply with WhatsApp's Business Policy and Meta's data guidelines.

4. Data Sharing

We do not sell your personal data to third parties. We may share your information with:

• Other users (buyers/sellers) only to the extent necessary to complete a transaction.
• Finance and insurance partners (only with your consent) for loan or insurance inquiries.
• Legal authorities if required by law.

5. Data Storage & Security

• Your data is stored securely and protected against unauthorized access.
• We use industry-standard security measures to protect your information.
• We retain your data only as long as necessary to provide our services.

6. Your Rights

You have the right to:

• Access the personal data we hold about you.
• Request correction of inaccurate data.
• Request deletion of your data from our platform.
• Opt-out of marketing communications at any time.

To exercise these rights, contact us via WhatsApp at +91 8226897842.

7. Cookies

Our website may use basic cookies to improve user experience. These do not collect personal information and can be disabled in your browser settings.

8. Third-Party Links

Our platform may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their policies.

9. Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from minors.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised date. Continued use of our platform constitutes acceptance of the updated policy.